Shipping and Return
When you purchase a painting, I take maximum care you will receive it in a perfect condition. All items purchased from my artwork will be sent shipped within 2 days from the date of order.
Paintings will be sent Fully Insured Express Mail Service, which you can expect delivery between 10-14 working days.
Additionally, artwork may be subject to duties, taxes and/or fees. Please consult your local customs office for more details about duties and taxes.
What should I do if I receive a damaged piece of art?
We package all artwork in custom built art boxes to insure safe delivery, so receiving damaged art is a rare occurrence. If you see the package is damaged when the postman delivers it to you, you could refuse to receive the package and file a claim to the post office. Please contact us for a replacement or refund of your order after you filing a claim.
If you receive a damaged piece of art after you open your package, you could also contact us for a replacement or refund of your order. Please save the box and all packaging materials. We must have these items in order to process the claim.
May I return a piece of artwork if it does not meet my expectations?
We offer all of our customers a 30 Day Money Back Guarantee. This ensures that our customers can decide to return delivered artwork within 30 days from the day of delivery. If for any reason you fall out of love with your painting within 10 days of receiving it, we will be happy to give you a refund, no questions asked. If you would like to return a painting, please make sure that it is in the same physical condition as it was when you received it. To get more information or to arrange a return, please contact us.
I believe and strive in excellent customer service and I want you to be satisfied and happy with your purchase.
How do I return a piece of artwork?
Our return process is easy. When you first receive your purchase, save the original packaging, repackage the art in its original box and contact us. We will provide you with the return shipping address so that you can ship the artwork with the carrier of your choosing.